{"id":133,"date":"2026-05-10T19:10:42","date_gmt":"2026-05-10T19:10:42","guid":{"rendered":"https:\/\/hellfireexotics.co.uk\/?page_id=133"},"modified":"2026-05-10T19:11:24","modified_gmt":"2026-05-10T19:11:24","slug":"faqs","status":"publish","type":"page","link":"https:\/\/hellfireexotics.co.uk\/?page_id=133","title":{"rendered":"FAQ’s"},"content":{"rendered":"\n

FAQ\u2019s<\/h1>\n
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Are reptiles good pets?<\/h3>\n
Yes \u2014 when cared for correctly. Many reptiles are calm, fascinating, and relatively low maintenance compared to traditional pets. The key is proper research, correct setup, and long-term commitment.<\/div>\n
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What is the best reptile for a beginner?<\/h3>\n
It depends on your space, budget, and confidence level. Beginner-friendly species often include:<\/div>\n
\u2022 Bearded Dragon<\/div>\n
\u2022Corn Snake<\/div>\n
\u2022Leopard Gecko<\/div>\n
\u2022Crested Gecko<\/div>\n
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We\u2019ll always recommend a species that matches your lifestyle \u2014 not just what looks impressive.<\/div>\n
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Can children have reptiles?<\/h3>\n
Reptiles can make fantastic family pets, but an adult must be responsible for daily care, heating equipment, and feeding.<\/div>\n
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Do you sell to first-time keepers?<\/h3>\n
Yes \u2014 if the species is suitable and the correct setup is purchased. We may decline a sale if we believe the welfare of the animal could be compromised.<\/div>\n
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What do I need before buying a reptile?<\/h3>\n
You should have the enclosure fully set up and tested before bringing your animal home. This usually includes:<\/div>\n
\u2022Enclosure (correct size)<\/div>\n
\u2022Heat source<\/div>\n
\u2022Thermostat<\/div>\n
\u2022UVB lighting (for most reptiles)<\/div>\n
\u2022Substrate<\/div>\n
\u2022Hides and decor<\/div>\n
\u2022Digital thermometer & hygrometer<\/div>\n
All set ups sold by Hellfire Exotics are required to be built and maintaining the required temperatures\/humidity for 48hrs before taking one of our animals home.\u00a0<\/div>\n
If you have purchased your set up elsewhere we require photographic evidence of the enclosure and the temperatures before we can sell you an animal.\u00a0<\/div>\n
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Why is UVB lighting important?<\/h3>\n
UVB lighting helps reptiles produce vitamin D3, which allows them to absorb calcium properly. Without it, they can develop serious health issues such as metabolic bone disease.<\/div>\n
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We recommend replacing UVB bulbs every 12 months (or sooner depending on brand).<\/div>\n
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Do you test UVB bulbs?<\/h3>\n
Yes \u2014 bring your bulb in and we can test its output to check if it still provides adequate UV levels.<\/div>\n
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Can you help me choose the right enclosure?<\/h3>\n
Absolutely. We\u2019ll advise based on adult size, behaviour, and heating requirements \u2014 not just what fits today.<\/div>\n
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What do reptiles eat?<\/div>\n
\u00a0<\/div>\n
It varies by species. Diet types include:<\/div>\n
\u2022Live insects<\/div>\n
\u2022Frozen rodents<\/div>\n
\u2022Fresh vegetables<\/div>\n
\u2022Fruit (species dependent)<\/div>\n
\u2022Prepared diets (for some geckos & amphibians)<\/div>\n
We have print outs with species specific safe foods for you to take away.\u00a0<\/div>\n
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Do you sell live food?<\/h3>\n
Yes \u2014 we stock fresh live food as well as frozen feeders, prepared diets and supplements to ensure balanced nutrition.<\/div>\n
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How often should reptiles be fed?<\/h3>\n
Feeding frequency depends on species, age, and metabolism. Juveniles eat more frequently than adults. We\u2019ll provide a feeding schedule when you purchase.<\/div>\n
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How long do reptiles live?<\/h3>\n
Many reptiles live 10\u201320 years, and some much longer. They are a long-term commitment.<\/div>\n
\u00a0<\/div>\n

How do I know if my reptile is unwell?<\/h3>\n
Signs may include:<\/div>\n
\u2022Loss of appetite<\/div>\n
\u2022Lethargy<\/div>\n
\u2022Weight loss<\/div>\n
\u2022Swelling<\/div>\n
\u2022Abnormal shedding<\/div>\n
\u00a0<\/div>\n
If you\u2019re unsure, contact us or consult a reptile-experienced vet.<\/div>\n
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Do you offer aftercare advice?<\/h3>\n
Yes \u2014 ongoing support is part of what we do. We\u2019re always happy to answer follow-up questions.<\/div>\n
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Do you offer reptile holiday boarding?<\/h3>\n
Yes. We provide safe, monitored boarding for reptiles, amphibians, and invertebrates while you\u2019re away.<\/div>\n
\u00a0<\/div>\n
What is included in boarding?<\/div>\n
\u2022Daily health checks<\/div>\n
\u2022Correct heating & lighting<\/div>\n
\u2022Feeding as required<\/div>\n
\u2022Clean, secure housing<\/div>\n
\u00a0<\/div>\n
Booking in advance is recommended, especially during peak seasons.<\/div>\n
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Can I reserve an animal?<\/h3>\n
Yes \u2014 you can reserve an animal for 4 weeks subject to a 25% deposit. Please ask in-store for details.<\/div>\n
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Do you offer payment plans?<\/h3>\n
We offer payment plans to help you save towards our set ups. These are tailored to you.\u00a0<\/div>\n
Speak to us for availability.<\/div>\n
\u00a0<\/div>\n

What age do I need to be to buy a reptile?<\/h3>\n
You must be over 18, or accompanied by a responsible adult.<\/div>\n
\u00a0<\/div>\n

Do you accept returns?<\/h3>\n
Animal welfare is our priority. Please speak to us if your circumstances change \u2014 we will always aim to support responsibly.<\/div>\n
Dry goods can be returned unused in their original state within 28 days of purchase for a full refund.\u00a0<\/div>\n
Electrical items may hold a longer manufacturers warranty. If in the event of your item stops working please contact us for advice.\u00a0<\/div>\n
\u00a0<\/div>\n
\u00a0<\/div>\n

Still Have Questions?<\/h3>\n
Visit us in-store, message us, or use our contact form.<\/div>\n
We\u2019re here to help you keep your exotic pets properly \u2014 with confidence and care.<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-133","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ's - Hell Fire Exotics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hellfireexotics.co.uk\/?page_id=133\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ's - Hell Fire Exotics\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hellfireexotics.co.uk\/?page_id=133\" \/>\n<meta property=\"og:site_name\" content=\"Hell Fire Exotics\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-10T19:11:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/hellfireexotics.co.uk\\\/?page_id=133\",\"url\":\"https:\\\/\\\/hellfireexotics.co.uk\\\/?page_id=133\",\"name\":\"FAQ's - 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